Política de devoluciones y reembolsos

%3Cp%20style%3D%22color%3A%23666%3Bfont-size%3A14px%3B%22%3EUltima%20actualización%3A%2031%20de%20marzo%20de%202026%3C/p%3E%3Chr%20style%3D%22border%3Anone%3Bborder-top%3A1px%20solid%20%23eee%3Bmargin%3A30px%200%3B%22/%3E%3Ch2%20style%3D%22color%3A%23222%3Bfont-size%3A22px%3Bfont-weight%3A600%3Bmargin-top%3A30px%3B%22%3E1.%20Plazo%20de%20devolución%20de%2030%20días%3C/h2%3E%3Cp%20style%3D%22color%3A%23444%3Bline-height%3A1.8%3Bfont-size%3A15px%3B%22%3EPuede%20devolver%20la%20mayoría%20de%20los%20artículos%20nuevos%2C%20sin%20usar%2C%20dentro%20de%20los%2030%20días%20posteriores%20a%20la%20entrega%20para%20obtener%20un%20reembolso%20completo.%20Los%20artículos%20deben%20devolverse%20en%20su%20embalaje%20original%20con%20todos%20los%20accesorios%20incluidos.%3C/p%3E%3Ch2%20style%3D%22color%3A%23222%3Bfont-size%3A22px%3Bfont-weight%3A600%3Bmargin-top%3A30px%3B%22%3E2.%20Cómo%20iniciar%20una%20devolución%3C/h2%3E%3Cp%20style%3D%22color%3A%23444%3Bline-height%3A1.8%3Bfont-size%3A15px%3B%22%3EPara%20iniciar%20una%20devolución%2C%20contáctenos%20en%20%3Ca%20href%3D%22mailto%3Asupport%40yfen.net%22%20style%3D%22color%3A%232563eb%3B%22%3Esupport%40yfen.net%3C/a%3E%20con%20su%20número%20de%20pedido%20y%20el%20motivo%20de%20la%20devolución.%20Le%20proporcionaremos%20una%20etiqueta%20de%20envío%20de%20devolución%20e%20instrucciones%20adicionales.%3C/p%3E%3Ch2%20style%3D%22color%3A%23222%3Bfont-size%3A22px%3Bfont-weight%3A600%3Bmargin-top%3A30px%3B%22%3E3.%20Proceso%20de%20reembolso%3C/h2%3E%3Cp%20style%3D%22color%3A%23444%3Bline-height%3A1.8%3Bfont-size%3A15px%3B%22%3EUna%20vez%20que%20recibamos%20su%20devolución%2C%20inspeccionaremos%20el%20artículo%20y%20le%20notificaremos%20el%20estado%20de%20su%20reembolso%20por%20correo%20electrónico.%20Si%20su%20devolución%20es%20aprobada%2C%20se%20procesará%20un%20reembolso%20a%20su%20método%20de%20pago%20original%20dentro%20de%205%E2%80%9310%20días%20hábiles.%3C/p%3E%3Ch2%20style%3D%22color%3A%23222%3Bfont-size%3A22px%3Bfont-weight%3A600%3Bmargin-top%3A30px%3B%22%3E4.%20Condiciones%20para%20devoluciones%3C/h2%3E%3Cp%20style%3D%22color%3A%23444%3Bline-height%3A1.8%3Bfont-size%3A15px%3B%22%3ELos%20artículos%20deben%20estar%20en%20las%20mismas%20condiciones%20en%20que%20se%20recibieron%3A%20sin%20usar%2C%20sin%20desgaste%2C%20y%20con%20todas%20las%20etiquetas%20y%20el%20embalaje%20original%20adjuntos.%20Los%20artículos%20personalizados%20no%20son%20elegibles%20para%20devolución%20a%20menos%20que%20sean%20defectuosos.%3C/p%3E%3Ch2%20style%3D%22color%3A%23222%3Bfont-size%3A22px%3Bfont-weight%3A600%3Bmargin-top%3A30px%3B%22%3E5.%20Artículos%20no%20elegibles%20para%20devolución%3C/h2%3E%3Cp%20style%3D%22color%3A%23444%3Bline-height%3A1.8%3Bfont-size%3A15px%3B%22%3ELos%20siguientes%20artículos%20no%20se%20pueden%20devolver%3A%20estuches%20de%20taco%20abiertos%2C%20artículos%20que%20hayan%20sido%20usados%20o%20muestren%20signos%20de%20desgaste%2C%20tarjetas%20de%20regalo%20y%20productos%20de%20software%20descargables.%3C/p%3E%3Ch2%20style%3D%22color%3A%23222%3Bfont-size%3A22px%3Bfont-weight%3A600%3Bmargin-top%3A30px%3B%22%3E6.%20Artículos%20dañados%20o%20defectuosos%3C/h2%3E%3Cp%20style%3D%22color%3A%23444%3Bline-height%3A1.8%3Bfont-size%3A15px%3B%22%3ESi%20recibe%20un%20artículo%20dañado%20o%20defectuoso%2C%20contáctenos%20inmediatamente%20con%20fotos%20y%20los%20detalles%20de%20su%20pedido.%20Organizaremos%20un%20reemplazo%20gratuito%20o%20un%20reembolso%20completo%20sin%20costo%20adicional%20para%20usted.%3C/p%3E%3Ch2%20style%3D%22color%3A%23222%3Bfont-size%3A22px%3Bfont-weight%3A600%3Bmargin-top%3A30px%3B%22%3E7.%20Costos%20de%20envío%20de%20devolución%3C/h2%3E%3Cp%20style%3D%22color%3A%23444%3Bline-height%3A1.8%3Bfont-size%3A15px%3B%22%3ESi%20la%20devolución%20se%20debe%20a%20un%20cambio%20de%20opinión%2C%20el%20cliente%20es%20responsable%20de%20los%20costos%20de%20envío%20de%20devolución.%20Si%20el%20artículo%20está%20dañado%20o%20es%20defectuoso%2C%20nosotros%20cubriremos%20todos%20los%20costos%20de%20envío%20de%20devolución.%3C/p%3E%3Ch2%20style%3D%22color%3A%23222%3Bfont-size%3A22px%3Bfont-weight%3A600%3Bmargin-top%3A30px%3B%22%3E8.%20Reembolsos%20atrasados%20o%20faltantes%3C/h2%3E%3Cp%20style%3D%22color%3A%23444%3Bline-height%3A1.8%3Bfont-size%3A15px%3B%22%3ESi%20no%20ha%20recibido%20su%20reembolso%20después%20de%2010%20días%20hábiles%2C%20verifique%20su%20cuenta%20bancaria%20nuevamente.%20Luego%20contacte%20a%20su%20compañía%20de%20tarjetas%20de%20crédito%20o%20proveedor%20de%20pagos.%20Si%20el%20problema%20persiste%2C%20contáctenos%20en%20%3Ca%20href%3D%22mailto%3Asupport%40yfen.net%22%20style%3D%22color%3A%232563eb%3B%22%3Esupport%40yfen.net%3C/a%3E.%3C/p%3E%3Ch2%20style%3D%22color%3A%23222%3Bfont-size%3A22px%3Bfont-weight%3A600%3Bmargin-top%3A30px%3B%22%3E9.%20Cambios%3C/h2%3E%3Cp%20style%3D%22color%3A%23444%3Bline-height%3A1.8%3Bfont-size%3A15px%3B%22%3ESolo%20reemplazamos%20artículos%20si%20son%20defectuosos%20o%20están%20dañados.%20Si%20necesita%20un%20cambio%20por%20el%20mismo%20artículo%2C%20contáctenos%20en%20%3Ca%20href%3D%22mailto%3Asupport%40yfen.net%22%20style%3D%22color%3A%232563eb%3B%22%3Esupport%40yfen.net%3C/a%3E.%3C/p%3E%3Ch2%20style%3D%22color%3A%23222%3Bfont-size%3A22px%3Bfont-weight%3A600%3Bmargin-top%3A30px%3B%22%3E10.%20Contáctenos%3C/h2%3E%3Cp%20style%3D%22color%3A%23444%3Bline-height%3A1.8%3Bfont-size%3A15px%3B%22%3EPara%20cualquier%20pregunta%20sobre%20nuestra%20política%20de%20devoluciones%20y%20reembolsos%2C%20contáctenos%3A%3Cbr/%3E%3Cstrong%3ECorreo%20electrónico%3A%3C/strong%3E%20%3Ca%20href%3D%22mailto%3Asupport%40yfen.net%22%20style%3D%22color%3A%232563eb%3B%22%3Esupport%40yfen.net%3C/a%3E%3C/p%3E